THE BIG PICTURE
Make recipient information clear
The destination details in a transfer request tell the system where to send money.
Confirm names and account information with your intended recipient through a trusted channel.
If anything looks unfamiliar, stop and review it before continuing.
A CLOSER LOOK
Treat destination details carefully
A small error in recipient information can change where a transfer goes or prevent it from completing. Compare each field with a trusted source before submitting.
If a recipient sends changed details unexpectedly, verify them using a contact method you already know.
Three useful next steps
01
Confirm the recipient name
02
Check every digit of the destination
03
Verify unexpected changes separately
HERE TO HELP
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