THE BIG PICTURE
Take a moment to verify
Unexpected messages may ask you to act quickly or disclose private information.
Use a known website or support channel to verify the request independently.
Do not enter your password or PIN through a link you do not trust.
A CLOSER LOOK
Slow down unexpected requests
A message that creates urgency or asks for a password, PIN, or code deserves extra scrutiny. Open the known website yourself rather than relying on a link in the message.
If a caller claims to represent the bank, end the conversation and use the published contact channel to check.
Three useful next steps
01
Question urgent requests
02
Use a known contact route
03
Never disclose sign-in codes
HERE TO HELP
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